{"id":17272,"date":"2019-08-30T14:29:42","date_gmt":"2019-08-30T19:29:42","guid":{"rendered":"https:\/\/ariesindustries.com\/?p=17272"},"modified":"2022-05-20T15:54:19","modified_gmt":"2022-05-20T20:54:19","slug":"aries-in-the-news-focus-on-culture","status":"publish","type":"post","link":"https:\/\/ariesindustries.com\/es\/aries-in-the-news-focus-on-culture\/","title":{"rendered":"Aries en las noticias: Cultura de empresa"},"content":{"rendered":"<p class=\"p1\"><span class=\"s1\">Aries Industries apareci\u00f3 en un art\u00edculo reciente en BizTimes Milwaukee. Escuche a <a href=\"https:\/\/ariesindustries.com\/es\/about-us\/leadership-team\/larry-brown\/\">Larry Brown, Director General<\/a> y <a href=\"https:\/\/ariesindustries.com\/es\/about-us\/leadership-team\/jim-kraschinsky\/\">Jim Kraschinsky, Vicepresidente de Ventas<\/a> sobre c\u00f3mo centrarse en la cultura de la empresa se traduce en un servicio al cliente de primera clase y un esp\u00edritu de colaboraci\u00f3n y resoluci\u00f3n de problemas en Aries.<\/span><\/p>\n<h3 class=\"p1\"><span class=\"s1\">Art\u00edculo completo:<\/span><\/h3>\n<p class=\"p1\"><span class=\"s1\">En ciudades y pueblos<\/span>\u00a0A lo largo y ancho de Estados Unidos, miles de kil\u00f3metros de tuber\u00edas de aguas pluviales y residuales contribuyen a hacer posibles las comodidades de la vida moderna. Por supuesto, cuando algo va mal con esa infraestructura, las inundaciones y los atascos de alcantarillado pueden reemplazar r\u00e1pidamente esas comodidades.<\/p>\n<p class=\"p2\"><span class=\"s2\">Prevenir o solucionar estos problemas a menudo requiere saber d\u00f3nde existen problemas en las tuber\u00edas. Ah\u00ed es donde resulta \u00fatil el equipo fabricado por Aries Industries Inc.<\/span><\/p>\n<p class=\"p2\">La empresa, con sede en Waukesha, dise\u00f1a y fabrica sistemas de inspecci\u00f3n y rehabilitaci\u00f3n por v\u00eddeo, principalmente para los mercados de aguas pluviales y residuales. La empresa fabrica tractores individuales que transportan las c\u00e1maras a trav\u00e9s de las tuber\u00edas y tambi\u00e9n equipa camiones y remolques con todo el equipo necesario para manejar las c\u00e1maras. Entre sus clientes figuran ayuntamientos, contratistas y distribuidores.<\/p>\n<p class=\"p2\">\"Principalmente se trata de aguas residuales y pluviales, por lo que no es el tipo de negocio m\u00e1s glorioso, bonito y sexy\", afirma Jim Kraschinsky, vicepresidente de ventas de Aries. \"Atacamos el mercado lo mejor que podemos desde todos los \u00e1ngulos, haciendo hincapi\u00e9 en los distribuidores y contratistas\".<\/p>\n<p class=\"p2\">Kraschinsky se incorpor\u00f3 a Aries el verano pasado, poco despu\u00e9s de que Larry Brown asumiera el cargo de presidente y consejero delegado.<\/p>\n<p class=\"p2\">\"Es un mercado muy fuerte, especialmente ahora que se habla del envejecimiento de las infraestructuras\", dijo Brown, a\u00f1adiendo que Aries compite en una amplia parte del mercado, proporcionando equipos para una variedad de tama\u00f1os de tuber\u00edas con diferentes c\u00e1maras, al tiempo que ofrece tanto herramientas de inspecci\u00f3n como de rehabilitaci\u00f3n.<\/p>\n<h3>\u00c9nfasis en la cultura<\/h3>\n<p class=\"p2\">Brown ha hecho hincapi\u00e9 en el desarrollo de la cultura de la empresa, que, seg\u00fan \u00e9l, se centra en una actitud colectiva de \"nosotros\", en abordar los problemas en lugar de culpar a los dem\u00e1s y en ofrecer una excelente experiencia al cliente.<\/p>\n<p class=\"p2\">\"Creemos que si conseguimos una cultura que funcione as\u00ed, ganaremos en el mercado con nuestros clientes y tambi\u00e9n ser\u00e1 un lugar donde la gente quiera venir a trabajar y, cuando est\u00e9n aqu\u00ed, querr\u00e1n quedarse\", afirma Brown.<\/p>\n<p class=\"p2\">Una cosa es esbozar los principios de una cultura de empresa, pero es m\u00e1s importante asegurarse de que existe dentro de una organizaci\u00f3n\". Seg\u00fan Brown, Aries refuerza su cultura comunic\u00e1ndose constantemente con los empleados y aprovechando su capacidad para desempe\u00f1ar un papel en el \u00e9xito de la empresa.<\/p>\n<p class=\"p2\">\"Lo que hacen aqu\u00ed marca la diferencia\", afirma Brown. \"Con nuestro tama\u00f1o est\u00e1s tocando a los clientes, est\u00e1s tocando la experiencia del cliente todos los d\u00edas\".<\/p>\n<h3>Equipos de inspecci\u00f3n y rehabilitaci\u00f3n de alcantarillas<\/h3>\n<p class=\"p2\"><span class=\"s2\">Los equipos que construye Aries est\u00e1n dise\u00f1ados para pasar por tuber\u00edas de tan s\u00f3lo 15 cent\u00edmetros y desplazarse m\u00e1s de 2.000 metros por control remoto.<\/span><\/p>\n<p class=\"p2\">\"Hay componentes electr\u00f3nicos muy sofisticados dentro de estas carrocer\u00edas que circulan por tuber\u00edas de alcantarillado; tienen que ser herm\u00e9ticas\", explica Kraschinsky. \"Y muchos de estos contratistas y ayuntamientos no son tan cuidadosos con la entrada y salida de las tuber\u00edas como podr\u00edan o deber\u00edan, y las cosas se rompen\".<\/p>\n<p class=\"p2\">Cuando algo va mal, Aries tiene centros de ventas y servicio en California, Georgia y Ontario para ayudar a los clientes, adem\u00e1s de sus operaciones en Waukesha.<\/p>\n<p class=\"p2\">Kraschinsky dijo que la empresa ha invertido recientemente en su centro de atenci\u00f3n al cliente para mejorar la gesti\u00f3n de las llamadas telef\u00f3nicas y asegurarse de que se atienden los problemas de los clientes.<\/p>\n<p class=\"p2\"><span class=\"s2\">\"No ten\u00edamos datos para el servicio de atenci\u00f3n al cliente. \u00bfCu\u00e1ntas personas llamaron? \u00bfCu\u00e1ndo llamaron? \u00bfQu\u00e9 preguntaban? \"Es f\u00e1cil dedicarse a ello, pero ten\u00edamos que averiguar qu\u00e9 llamadas recib\u00edamos. \u00bfSon pedidos de piezas o de asistencia t\u00e9cnica? Tuvimos que averiguarlo para tener el personal adecuado\".<\/span><\/p>\n<p class=\"p2\">Otra inversi\u00f3n realizada en los dos \u00faltimos a\u00f1os es el taller mec\u00e1nico propio de la empresa. La capacidad de fabricar piezas in situ permite a los ingenieros de Aries fabricar r\u00e1pidamente nuevas piezas y utilizarlas en los productos en los que est\u00e1n trabajando en lugar de esperar a que llegue un env\u00edo.<\/p>\n<p class=\"p2\">\"Estamos muy ilusionados con los cambios que hemos introducido en Aries\", afirma Brown.<\/p>\n<div class=\"td-a-rec td-a-rec-id-content_bottom  tdi_100 td_block_template_9\">\n<div>\n<div id=\"cp_popup_id_378668\" class=\"cp-popup-container cp-popup-live-wrap cp_style_378668 cp-module-inline cpro-open\" data-style=\"cp_style_378668\" data-module-type=\"inline\" data-class-id=\"378668\" data-styleslug=\"email-sub-form-horizontal\">\n<div class=\"cp-popup-wrapper cp-manual cp-popup-inline\">\n<div class=\"cp-popup  cpro-animate-container\">\n<form class=\"cpro-form\" method=\"post\" action=\"\">\n<div class=\"cp-popup-content cpro-active-step  cp-inline    cp-middle  cp-panel-1\" data-overlay-click=\"1\" data-title=\"Email Sub Form Horizontal\" data-module-type=\"inline\" data-step=\"1\" data-width=\"1068\" data-mobile-width=\"320\" data-height=\"180\" data-mobile-height=\"360\" data-mobile-break-pt=\"767\" data-popup-position=\"middle\" data-mobile-responsive=\"yes\">\n<div class=\"cpro-form-container\">\n<div id=\"cp_heading-2-378668\" class=\"cp-field-html-data    cp-none cp_has_editor cp-animated\" data-type=\"cp_heading\">\n<div class=\"cp-rotate-wrap\">\n<div class=\"cp-target cp-field-element cp-heading tinymce\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"es\"\/><\/form>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><a href=\"https:\/\/biztimes.com\/new-leadership-emphasizes-culture-at-aries-industries\/\">Leer el art\u00edculo completo en BizTimes<\/a> &gt;&gt;<\/p>\n<div class=\"td-module-meta-info\">\n<p><img decoding=\"async\" class=\"wp-image-22501 aligncenter\" src=\"https:\/\/ariesindustries.com\/wp-content\/uploads\/2021\/02\/2.png\" alt=\"High Cube Truck\" width=\"575\" height=\"380\" srcset=\"https:\/\/ariesindustries.com\/wp-content\/uploads\/2021\/02\/2.png 760w, https:\/\/ariesindustries.com\/wp-content\/uploads\/2021\/02\/2-300x198.png 300w\" sizes=\"(max-width: 575px) 100vw, 575px\" \/><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Aries Industries was featured in a recent article in BizTimes Milwaukee. Hear&#8230;<\/p>","protected":false},"author":8,"featured_media":17279,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[19,18],"tags":[],"class_list":["post-17272","post","type-post","status-publish","format-standard","has-post-thumbnail","category-in-the-media","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Aries in the News: A Focus on Company Culture | Aries Industries<\/title>\n<meta name=\"description\" content=\"Aries Industries was featured in a recent article in BizTimes.The company leaders reflect on the role of culture in delivering excellent customer service.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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