Dear Aries Customers and Partners,
In keeping with the general message being shared throughout the business community, we wanted to take the opportunity to update you on steps we are taking at Aries Industries with respect to COVID-19 (coronovirus). We are following the guidelines of the Centers for Disease Control (CDC) and state and local authorities. We are monitoring this situation very closely to ensure we can continue to meet the needs of our customers, while also balancing the potential impact on the health and safety of our employees and their families.
To this end, we want to assure you –
- Our Customer Service call center (800-234-7205) remains open and staffed to address your technical questions, parts/service needs and concerns.
- Our warehouse is staffed and fully operational to fulfill your component and parts requirements.
- Our manufacturing and service operations are functioning normally and remain committed to completing customer orders timely and with the quality you expect from Aries.
- And finally, our sales team is available to work with you on meeting your product needs.
The current situation is unprecedented in recent memory. At Aries, rest assured that we are as concerned as everyone on the impact this event is having across the globe. We will act prudently and appropriately to minimize any impact this rapidly changing event may have on our business and your business.
Please reach out to us for any assistance you may require. We are pleased to help you.
Finally, we wish the best to you and your families as we manage through this crisis. Be safe.
Sincerely,
Larry Brown
CEO / President